If you're looking to return or exchange your order for whatever reason, we're here to help! We want you to be 100% satisfied with your Schoolbelt purchase.
We offer a full product refund on returns or exchanges within 30 days of purchase.
Returned items must be in new condition (with no visible signs of wear or use) and be returned in the original packaging.
Simply email us at firstname.lastname@example.org.
In your email, please Include:
Order ID / The product you wish to Return or Exchange / Reason
We will process your return within 3 business days, and send you a RMA number, (Return Merchandise Authorization), as well as our return address.
We recommend that you use a shipping service (UPS, FedEx, USPS) that provides you with a tracking number.
Once we receive and process your returned item(s), we will immediately issue a refund to the payment used for the purchase.
*Shipping charges are the customer's responsibility and will not be refunded or credited.
*In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We will be happy to help resolve the issue promptly.